OCS CONNECT · 27 OCTOBER 2026
Privacy notice
Oliver Charles Sports Management operates OCS Connect. For questions, account corrections or a privacy request, email contact@olivercharlessports.com.
Information you provide
Accounts use your name, email and sign-in details. A player profile can include a headshot, date of birth and age, nationality, sport, positions, footage, academic records, grades, intended university entry, family budget, family contacts and notes. Agents and coaches provide their professional details and availability.
We also record introductions, scheduling choices, call feedback, offers, tasks, credit purchases, service use and account activity needed to operate the app. Stripe handles payment card entry; OCS stores payment references and the credit ledger rather than your full card details.
Who sees a player profile
Coaches with access can see the complete approved recruiting profile, including date of birth, age, academics, footage and budget. When you edit an approved profile, coaches continue to see its last approved version while the changes are reviewed.
Direct family contact details and the private parent note are shared with the relevant coach after an introduction is unlocked. Linked family members, the assigned agent and authorized OCS staff have access appropriate to their role. An agent can see only assigned players. An OCS or agent check is required before the parent-verified budget badge appears.
Feedback and notifications
After a call, a positive fit response can be shared with the other party. A negative fit response is shared with the assigned agent, not the other party. The question explains this before you answer. Missed-call reports are reviewed by OCS and may lead to a follow-up with the coach.
Authenticated coach profile views are counted so a family can see interest in its profile. Meeting invitations include the selected coach, player and linked family contacts. Account and service emails direct you back to the app. Email delivery, opens and clicks may be reported by the provider; automated scanners can generate apparent opens or clicks.
Services used to operate OCS Connect
Cloudflare hosts the app, business records and private uploads. Supabase manages account sign-in and recovery. Stripe processes payments. GoHighLevel delivers OCS account and service notifications. Google Calendar and Meet provide invitations and meeting links. These providers receive the information needed for their respective services and may process it in other countries.
Google sign-in is optional. Connecting Google for sign-in does not grant OCS access to your personal calendar or Gmail inbox. OCS’s separate organizer connection uses contact@olivercharlessports.com to manage OCS meeting events and send transactional messages; families and coaches do not need to connect their own calendars.
Keeping information and accessing your account
We use information to provide and support recruiting, review profiles, arrange services, keep financial records and resolve disputes. Contact OCS to request access, correction or deletion. Some records may need to be retained for service history, reconciliation, disputes or applicable obligations; OCS will explain any limitation when handling your request.
Required sign-in and security cookies support your account. If you choose “Keep me logged in on this device,” your session can remain available for up to 30 days. Use a trusted device and sign out on shared devices. Email and meeting links can contain private access information; do not share them publicly.
Parents and guardians
A parent or guardian can initiate and manage a player’s profile, join through a verified invitation and oversee credit purchases for a minor. Contact OCS if family access is incorrect or you need help with a child’s information.